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In Batch Mode there is a fixed set of information that can be retrieved once selected for retrieval.
This information includes:
•
OS
•
CPU
•
Memory
•
Disk
•
Windows Hotfix
•
Windows Domain
•
Web Server (if present)
In Interactive Mode, the selected system is queried to determine which types of information are
available for retrieval. This information includes the type of information that can be retrieved
in batch mode and adds some additional types of information. See the table below for complete
details.
Table 3: Types of Information Retrieved from System Interrogate
Retrievable
only in
Interactive
Mode
Component & Sub-components
Windows OS
•
OS and Hardware Information
•
OS and Hardware Information (additional)
•
Dr. Watson Log File
XCisco MCS
•
OS Image
•
OS Upgrade
•
OS Info
•
MSC Installation log files
XCisco Patches
•
Cisco Application Patches
Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)
85
Chapter 11: Using Support Tools Utilities from the Dashboard
How to Use the System Interrogate Screen