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Supported ComponentsSupported VersionsCisco Unified Product or
Solution
All2.1 and aboveCisco Voice Portal (CVP)
(formerly ISN)
All5.xCisco Collaboration Server (CCS)
All5.xCisco E-Mail Manager (CEM)
All5.xCisco Media Blender (CMB)
Support Tools Node Hardware Requirements
The hardware requirements for the Support Tools Node are predetermined by the Cisco Unified
software component on which it runs.
The Support Tools Node installation requires a minimum of 20 Mb of available disk space.
Disk space required for log storage is proportional to the number of logs collected and stored.
100 Mb of available disk space is recommended.
Support Tools Node Software Requirements
The software requirements for the Support Tools Node are predetermined by the Cisco Unified
software component on which it runs.
Support Tools Server Requirements
Support Tools Server Hardware Requirements
You can install the Support Tools Server on a standalone server (that is, one on which no Cisco
Unified products are installed), or on an existing ICM Admin Workstation (AW) in your ICM
network. Collocation of the Support Tools Server on other Cisco Unified software product
component is not supported.
Warning: Due to possible performance issues, do not install the Support Tools Server on
an ICM distributor AW; AW installation should be limited to client AWs.
The Support Tools Server can be installed on these hardware platforms:
•
MCS-10-004-Class
•
MCS-10-003-Class
•
MCS-10-002-Class
•
MCS-10-001-Class
Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)
16
Chapter 2: - Support Tools Requirements and Compatibility
Support Tools Server Requirements