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To Save Files Returned from a System Interrogate
Some interrogations retrieve files, such as log files, from the selected systems. You must specify
that System Interrogate collect these files (such as selecting AppServer logs from a Support
Tools Server)These files can be downloaded to your local system.
To download files returned from a system interrogate:
Step 1
Retrieve the information as noted above and view the resulting System Interrogate.
Step 2
Scroll down until you see a section containing a Download button. The download button signifies
that the log file can be downloaded.
Step 3
Click Download.
A pop-up dialog appears providing a link to download the file.
Step 4
Right-Click the link to download link and choose Save as... to download the file (typically a
.zip file).
Step 5
Save the file to your local system.
Step 6
Click Close in the pop-up dialog box to close the window.
How to Use the History Screens
Use the History screens to work with Support Tools files previously saved to the Support Tools
Repository.
You can; Set an Expiration Date, Download, View, Rename, and Delete Saved files.
You can access the following saved file types through the screen:
•
System Interrogate files
•
Registry files
•
Registry Comparison files
•
Process files
•
Services files
To open the Files screen, from the Dashboard menu, select Support Tools > <mode> > <tool>
> Files. The Files screen automatically displays all of the files of that type currently stored in
the Repository.
Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)
95
Chapter 11: Using Support Tools Utilities from the Dashboard
How to Use the History Screens