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Configuring Support Tools
This section contains the following topics:
•
About Configuring Support Tools, page 61
•
How to Modify Support Tools Basic Configuration, page 62
•
How to Disable Continuous Virus Scan for the Repository, page 63
•
How to Modify Processes and Services Listed in the Process Information List, page 63
•
How to Configure SQL for Use with the System Interrogate Tool, page 66
•
Configuration of sysquery and Trace, page 66
About Configuring Support Tools
All basic configuration required by Support Tools is set during installation. Immediately after
installation, no further configuration is necessary to begin using the product.
However, at some point you may want to modify the settings chosen during installation, or use
certain optional behaviors that require further configuration.
These post-installation configuration options include:
•
Modifying the basic Support Tools setting specified during installation (network time
server, privileged use group, Repository path, and TCP/IP port).
•
Excluding the Support Tools Repository from continuous virus scans.
•
Installing Windows Management Instrumentation (WMI) on Cisco Unified Nodes
running SQL 2000 so that this information can be reported on by the Support Tools System
Interrogate utility.
•
Adding information about specific processes and services that display in the Processes
& Services screen.
Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)
61
Chapter 8