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Using Cisco Tools from a Command Line
While primarily designed for use through the Dashboard, Cisco Tools can also be run from a
command line on any Support Tools node. This can be useful when access to the Support Tools
Server/Dashboard is not available due to a down machine or connection.
The functionality available in the Dashboard versions of these utilities is similar, though not
identical, to their command line counterparts. As GUIs are generally easier to learn, it is a good
idea to familiarize yourself with these tools in the Dashboard before attempting to use them
from a command line.
Note: The command line versions of the tools cannot download attachments that could normally
be downloaded when using the web-based version of the tool. You must used the web-based
version of the tool if you need to download attachments.
Command line versions of the utilities are installed and can be run from any Support Tools
node. Their default location (modifiable during installation) is: c:\cisco\ccbu\supporttools.
This section contains the following topics:
•
Command-Line Mode vs Interactive Mode, page 126
•
Selecting a System to Use, page 126
•
How to Use the Services Utility from a Command Line, page 128
•
How to Use the Processes Utility from a Command Line, page 131
•
How to Use the System Interrogate Utility from a Command Line, page 134
•
How to Use the Registry Utility from a Command Line, page 136
•
How to Use the Compare Registries Utility from a Command Line, page 139
•
How to Use the Log Groups Utility from a Command Line, page 143
•
How to Use the Log Collection Utility from a Command Line, page 147
Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)
125
Chapter 12