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H. FREQUENTLY ASKED QUESTIONS
What should I do if...
...I don’t know where I am in the Options or File cycle?
Press and hold the stop button until time of day is displayed.
...I cannot find the expended calories from my exercise file?
Check that you have set your personal user information and turned the
OwnCal function on. Check that your heart rate has reached over 90 bpm
or above 60 % of your maximum heart rate during your exercise.
...I cannot turn my HR
max
-p on?
Check that you have set your personal user information and turned the
Fitness Test on before turning the HR
max
-p on.
...there is no heart rate reading (- -)?
1. Check that the electrodes of the transmitter are moistened and
that you are wearing it as instructed.
2. Check that you have kept the transmitter clean.
3. Check that you are not near other people that have heart rate monitors,
high voltage power lines, televisions, mobile phones or other sources of
electromagnetic disturbance.
4. Have you had a cardiac event which may have altered your ECG
waveform? In this case consult your physician.
...heart symbol flashes irregularly?
1. Check that the wrist unit is not further than 1 meter/ 3 feet from the
transmitter.
2. Check that the elastic strap has not become loose during exercise.
3. Make sure that the electrodes of the transmitter are moistened.
4. Make sure that there is no other heart rate transmitter within
1 meter/ 3 feet.
Notice to persons with pacemakers, defibrillator or other
implanted electronic device. Persons who have a pacemaker use the
Polar running/cycling computer at their own risk. Before starting use, we
always recommend an exercise test under doctor’s supervision. The test is to
ensure the safety and reliability of the simultaneous use of the pacemaker
and the running/cycling computer.
If you are allergic to any substance that comes into contact with
the skin or if you suspect an allergic reaction due to using the
product, check the listed materials in the "Technical specifications"
chapter. To avoid any skin reaction risk with the transmitter, wear it over a
shirt. However, moisten the shirt well under the electrodes to ensure
flawless operation.
The combined impact of moisture and intense abrasion may cause a
black color, which might stain light-colored clothes especially, to come
off the transmitter's surface.
Your safety is important to us. The shape of the foot pod is designed to
minimize the possibility of it being caught. Anyhow, take caution when
running with the foot pod for example in brushwood.