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12. CUSTOMER SERVICE INFORMATION
Care and Maintenance
Caring For Your Product
Like any electronic device, the Polar training computer should be treated with care. The suggestions below
will help you fulfill guarantee obligations and enjoy this product for many years to come.
Connector: Detach the connector from the strap after every use and dry the connector with a soft towel.
Clean the connector with a mild soap and water solution when needed. Never use alcohol or any abrasive
material (eg. steel wool or cleaning chemicals).
Strap: Rinse the strap under running water after every use and hang to dry. Clean the strap gently with a
mild soap and water solution when needed. Do not use moisturizing soaps, because they can leave residue
on the strap. Do not soak, iron, dry clean or bleach the strap. Do not stretch the strap or bend the
electrode areas sharply.
Check the label on your strap to see if it is machine washable. Never put the strap or the connector in a dryer!
Training computer and sensors: Keep your training computer and sensors clean. To maintain the water
resistance, do not wash the training computer or the sensors with a pressure washer. Clean them with a
mild soap and water solution and rinse them with clean water. Do not immerse them in water. Dry them
carefully with a soft towel. Never use alcohol or any abrasive material such as steel wool or cleaning
chemicals.
Keep your training computer and sensors in a cool and dry place. Do not keep them in a damp
environment, in non-breathable material (a plastic bag or a sports bag) nor with conductive material (a wet
towel). The training computer and heart rate sensor are water resistant, and can be used in water
activities. Other compatible sensors are water resistant, and can be used in rainy weather. Do not expose
the training computer to direct sunlight for extended periods, such as by leaving it in a car or mounted on
the bike mount.
Avoid hard hits to the training computer and the sensors, as these may damage the sensor units.
Operating temperatures are -10 °C to +50 °C / +14 °F to +122 °F.
Service
During the two-year guarantee/warranty period we recommend that you have service, other than battery
replacement for the heart rate sensor, done by an authorized Polar Service Center only. The warranty does
not cover damage or consequential damage caused by service not authorized by Polar Electro. For further
information, see Limited International Polar Guarantee (page 66).
For contact information and all Polar Service Center addresses, visit www.polar.com/support and
country-specific websites.
Changing Batteries
Have the battery replaced by an authorized Polar Service Center. Avoid opening the sealed battery cover.
To change the batteries of the training computer and heart rate sensor yourself, carefully follow the
instructions in Changing Training Computer Battery. For video tutorials on how to change the batteries, go
to http://www.polar.com/en/polar_community/videos.
Before battery change, transfer all data from your training computer to Polar Prorainer 5 to avoid data loss. For
more information see Polar ProTrainer 5 help.
If you would prefer Polar to replace the battery, contact an authorized Polar Service Center.
ENGLISH
60 Customer Service Information