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SYMPTOMS
The module doesn’t function.
The computer doesn’t react,
behaves erratically, or “freezes”
during a game.
The computer won’t make a
move.
The computer won’t accept your
move.
The light in the to square is on,
even after moving the
computer’s piece.
You can’t exit Position Mode by
pressing CL.
The display is showing _.
The computer seems to be
making illegal moves.
The computer is silent.
The computer is making instant
or irrational moves.
Your game and settings are not
retained in memory when the
module is turned off.
POSSIBLE CAUSES
• The module has not been inserted properly.
• Electro static discharge.
• You have pressed GO/STOP to turn on the module while
Exclusive Board is off.
• Wrong or defective adapter.
• The module has not been inserted properly.
• Electrostatic discharge.
•Two Player Mode may be turned on.
•You may be on a level where the computer thinks for a long
time.
• Is it your turn? Is your King in check? Will your move put
your King into check? Are you trying to castle incorrectly?
• The computer is thinking (its color symbol is flashing).
•You have not entered the computer’s last move correctly
(wrong from or to square).
•You have set up an illegal position. A King may be in check
and is not to move, you may have too many pawns on the
board, etc.
•You are in Position Mode, and have pressed ENT to clear
the board.
• The computer has made a special move, such as castling,
en passant, or a pawn promotion.
•Your position is incorrect—pieces have been moved.
• The Silent Mode option may be activated.
• The computer may be on a level where it moves quickly and
plays weaker because its search depth is limited.
• The module’s battery is weak or bad.
•You have not pressed GO/STOP to switch the module off
before switching off the Exclusive Board.
ACTION TO TAKE
•Power off the computer, and disconnect the module. Plug
the module back in, making sure it is seated correctly.
• Press ACL to reset computer and clear the memory (see
section 7.1).
• Press ACL to reset computer and clear the memory (see
section 7.1).
• Use the HGN 5009 (9V 300mA) adapter.
•Turn the power off, and try reinserting the module.
• Press ACL to reset computer and clear the memory (see
section 7.1).
• The computer only plays automatic responses to your
moves if Two Player Mode is off (see Section 2.7).
•To force the computer to make a move, press ENT.
•Review the chess rules. Verify the position to make sure it is
correct (see Section 6.1).
•To interrupt the computer, press ENT.
• Pick the piece up again, and the computer will light the
correct to square. Put the piece down on the indicated
square. Check the display for the correct move.
• Check your position, and make necessary changes (see
Section 6.2). Press CL again to exit Position Mode.
•To clear the board, press ENT once more; to cancel, press
CL (see Section 6.2).
•Review the chess rules. Verify the position (see Section
6.1).
•Verify the position (see Section 6.1).
• Check the option settings (see Section 5.1).
• Press LEV to see which level is selected (see Section 3).
Change to another level, if desired.
• Replace the 3-Volt Lithium battery every 12 months.
• Press GO/STOP to turn the module off
before
switching off
the Exclusive Board.
TROUBLESHOOTING GUIDE