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12. CUSTOMER SERVICE INFORMATION
Care and Maintenance
Caring For Your Product
Like any electronic device, the Polar training computer should be treated with care. The suggestions
below will help you fulfill guarantee obligations and enjoy this product for many years to come.
Detach the transmitter connector from the strap and rinse the strap under running water after every
use. Dry the connector with a soft towel. Never use alcohol or any abrasive material (steel wool or
cleaning chemicals).
Wash the strap regularly in a washing machine at 40ºC/104ºF or at least after every fifth use. This
ensures reliable measurement and maximizes the life span of the transmitter. Use a washing pouch.
Do not soak, spin-dry, iron, dry clean or bleach the strap. Do not use detergent with bleach or fabric
softener. Never put the transmitter connector in the washing machine or drier!
Dry and store the strap and the transmitter connector separately. Wash the strap in a washing machine
before long-term storage and always after use in pool water with high chlorine content.
Keep your training computer and transmitter in a cool and dry place. Do not keep them in a damp
environment, in non-breathable material (a plastic bag or a sports bag) nor with conductive material (a
wet towel). Do not expose to direct sunlight for extended periods.
Operating temperatures are -10 °C to +50 °C / +14 °F to +122 °F.
Service
During the two-year guarantee/warranty period, we recommend that you service the product at an
authorized Polar Service Center only. The warranty does not cover damage or consequential damage
caused by service not authorized by Polar Electro. For further information, see Limited International
Polar Guarantee.
Changing Batteries
Have the battery replaced by an authorized Polar Service Center. Avoid opening the sealed battery
cover.
To change the batteries of the training computer and transmitter yourself, carefully follow the
instructions in Changing Training Computer Battery.
Before battery change, transfer all data from your training computer to Polar Prorainer 5 to avoid data loss.
For more information see Polar ProTrainer 5 help.
If you would prefer Polar to replace the battery, contact an authorized Polar Service Center.
Changing Training Computer Battery
To change the training computer battery, you need a coin and battery (CR 2032).
1. Using the coin open the battery cover by pressing slightly and turning counter clockwise .
2. Remove the battery cover. The battery is attached to the cover, which should be lifted carefully.
Remove the battery and replace it with a new one. Be careful not to damage the threads of the
back cover.
3. Place the positive (+) side of the battery against the cover and negative (-) side toward the cycling
computer.
4. The sealing ring of the battery cover is also attached to the cover. Replace the sealing ring if it is
damaged. Before closing the battery cover, make sure that the sealing ring is undamaged and is
placed correctly in its groove.
5. Put the battery cover in its place and turn the cover clockwise with a coin to CLOSE position.
Make sure that the cover is closed properly!
Polar RS800CX User Manual 52