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C O M M E R C I A L P R O D U C T S D I V I S I O N
CORRECTING INCONSISTENT HEART RATE READINGS
If you have purchased the Precor Heart Rate Option and the treadmill cannot
pick up your heart rate signal, or messages appear on the display regarding
heart rate errors, stop your workout and take the following steps:
Important: Be sure that the heart rate being displayed correlates to your “normal”
heart rate during exertion. Also, review the information found in the Precor Heart
Rate Option—Safety Guidelines.
1. Check with the club manager to make sure that the C964i treadmill contains
the heart rate receiver inside the electronic console display.
2. Make sure that the electrodes on the chest strap are moist and placed
properly against your skin. Check to be sure that the strap is comfortably
tight around your chest and centered in the middle of your chest. Refer to the
section in your Precor Heart Rate Option Owner’s Manual titled, Wearing the
Chest Strap Transmitter.
3. Be sure that you are within 3 feet of the electronic console and facing toward
it. Allow a few seconds for the receiver to display your heart rate on the
electronic console’s display.
4. Make sure that the treadmill is turned ON and the safety switch and security
key (optional equipment) are in place and properly aligned.
If you have taken the steps above and still get erratic readings, you may need
to replace the chest strap transmitter or its battery. Refer to your Precor Heart
Rate Option Owner’s Manual. Most often, when the chest strap fails to transmit
a heart rate signal, the cause is incorrect placement or conduction of the chest
strap electrodes. Check with your local servicer, he or she has a chest strap/
heart rate simulator that can test your equipment to make sure that it is operating
properly.
TROUBLESHOOTING HEART RATE ERROR MESSAGES
While you are performing the Heart Rate or Weight Loss courses, situations can
arise that cause certain messages to scroll across the display. These messages
indicate that a problem has occurred and briefly explain the solution.
Several messages have a variety of solutions. Most error messages can be
resolved by reviewing the steps in Correcting Inconsistent Heart Rate Readings.
However, some error messages require more sophisticated tools and a qualified
service technician. If you have difficulty correcting a problem, call your local
servicer. Refer to the Obtaining Service section on the inside front cover.