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30 Troubleshooting Welch Allyn Micropaq Monitor
Alert messages and display information
Message and display
information
Possible cause(s) and suggested response
LOW BATTERY The monitor will shut down in less than 30 minutes due to a low battery.
• Replace the battery as soon as possible.
VERY LOW BATTERY The monitor will shut down in less than 5 minutes due to a low battery.
• Replace the battery as soon as possible.
BATTERY TOO LOW
SHUT DOWN IN PROGRESS
The battery is so low the monitor has to shut down operation.
• Replace the battery immediately.
ACUITY CONNECTION LOST The monitor is not connected to the network.
• Press to acknowledge and silence the tone and cancel the message. While
disconnected from the network, the off-network icon and the yellow LED
continue to flash.
NOTE: The monitor will continue to attempt to reconnect until it is successful.
EXCESSIVE ECG OFFSET
REPLACE ELECTRODES
a
a. This alert message can be acknowledged from Acuity, but not from the monitor.
The monitor detects poor ECG electrode contact.
• Check and replace ECG electrodes as needed.
Chest icon is displayed with
flashing ECG electrode(s).
a
The monitor detects that at least one ECG electrodes is disconnected.
• Check and replace or reconnect electrodes as needed.
NO ECG CABLE DETECTED • If the ECG cable has been intentionally disconnected from the monitor, press
to cancel the alert tone.
• If the ECG cable has been unintentionally disconnected, reconnect it. Check the
patient and monitor to verify that ECG monitoring resumes properly.
NO SpO
2
SENSOR DETECTED The SpO
2
sensor has been disconnected for more than 5 seconds.
• If disconnection is intentional, press to acknowledge and silence the tone.
• If disconnection is not intentional, reconnect the sensor or replace the sensor and
reconnect.
DEFECTIVE SpO
2
SENSOR
a
or
UNRECOGNIZED SpO
2
SENSOR
a
The SpO
2
sensor is either defective or not recognized.
• Replace the SpO
2
sensor with a new, compatible SpO
2
sensor.
<key name> KEY STUCK
a
During the power-up self test, the monitor detected that a key is stuck ( , , ,
or ). This can happen if you accidentally press a key down before the Main menu is
displayed during power-up.
• Remove and then reinsert the battery to power up again and see if the key is still
stuck. If it is, return the monitor to Welch Allyn for service.
System Error
Thread: <nnn>
Error ID: <nnn>
The equipment problem is so serious the monitor cannot be used.
• Return the monitor to Welch Allyn for service.
RADIO UPDATE, MAY TAKE XX
MINS.
A 5 GHz Radio Firmware Update operation has been initiated via the 5 GHz Web
Administrator tool.