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32 Chapter 1 Getting started with BCM50
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Presales Support (CSAN)
Telephone:
1-800-4NORTEL (1-800-466-7835)
Use Express Routing Code (ERC) 1063#
EMEA (Europe, Middle East, Africa)
Technical Support - CTAS
Telephone:
*European Free phone 00800 800 89009
European Alternative:
Calls are not free from all countries in Europe, Middle East, or Africa.
Fax:
44-191-555-7980
e-mail:
emeahelp@nortel.com
CALA (Caribbean and Latin America)
Technical Support - CTAS
Telephone:
1-954-858-7777
e-mail:
csrmgmt@nortel.com
APAC (Asia Pacific)
Service Business Centre and Pre-Sales Help Desk:
+61-2-8870-5511 (Sydney)
Technical Support - GNTS
Telephone:
+612 8870 8800
Fax:
+612 8870 5569
United Kingdom +44 (0)870-907-9009
Africa +27-11-808-4000
Israel 800-945-9779