Use HP ToolboxFX to troubleshoot print-quality problems ............................ 115
Calibrate the product ....................................................................................... 116
Performance problems ..................................................................................................................... 117
Product software problems ............................................................................................................... 118
Macintosh problems ......................................................................................................................... 119
Solve problems with Mac OS X ....................................................................................... 119
Appendix A Supplies and accessories
Order parts, accessories, and supplies ............................................................................................ 124
Order directly from HP ..................................................................................................... 124
Order through service or support providers ..................................................................... 124
Order directly through the HP ToolboxFX software ......................................................... 124
Part numbers .................................................................................................................................... 125
Appendix B Service and support
Hewlett-Packard limited warranty statement .................................................................................... 128
Print cartridge limited warranty statement ........................................................................................ 129
HP Customer Care ........................................................................................................................... 130
Online Services ................................................................................................................ 130
Telephone support ........................................................................................................... 130
Software utilities, drivers, and electronic information ....................................................... 130
HP direct ordering for accessories or supplies ................................................................ 130
HP service information ..................................................................................................... 130
HP service agreements ................................................................................................... 130
HP ToolboxFX ................................................................................................................. 131
HP support and information for Macintosh computers ..................................................... 131
HP maintenance agreements ........................................................................................................... 132
HP Care Pack™ Services and Service Agreements ....................................................... 132
Extended warranty ........................................................................................................... 132
Repack the product .......................................................................................................................... 133
Service information form .................................................................................................................. 134
Appendix C Specifications
Physical specifications ..................................................................................................................... 136
Operating-environment specifications .............................................................................................. 136
Electrical specifications .................................................................................................................... 137
Power-consumption specifications ................................................................................................... 137
Acoustic emissions ........................................................................................................................... 138
Paper and print media specifications ............................................................................................... 138
Skew specifications .......................................................................................................................... 138
Appendix D Regulatory information
FCC regulations ............................................................................................................................... 140
Environmental product stewardship program ................................................................................... 141
Protecting the environment .............................................................................................. 141
Ozone production ............................................................................................................ 141
Power consumption ......................................................................................................... 141
Paper use ........................................................................................................................ 141
Plastics ............................................................................................................................ 141
ENWW vii
