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960 Ef Owner’s Manual
27
Domestic warranty Information
(Applies to all product sold and placed within the continental US,
Alaska, Hawaii, and Puerto Rico only)
Effective: August 2003
Diamondback warrants its 960Ef to be free from defects in material and workmanship
u
nder normal use in the home and light instructional environments. Diamondback’s obli-
gation under this Warranty is limited to repair or replacement of any defective part with-
out charge through an authorized service agent to the original purchaser with the fol-
lowing parameters:
Who is covered:
The Warranty is extended to the individual or legal entity whose name appears on the
Warranty registration card filed with Diamondback and may not be transferred to any
other individual or legal entity.
To obtain service:
To obtain service you must contact your authorized Diamondback Fitness dealer. Your
dealer is also your authorized service agent. An authorized service agent must diag-
nose your unit in order to determine Warranty claims/issues.
Sales where the unit is delivered unassembled (in a carton) to the end user (e.g. mail
order or Internet sales) without a service contract purchased through the dealer voids
the Warranty.
Warranty Registration:
Warranty commitments are valid only with a completed Warranty card that is returned
within 15 days
from the date of purchase and includes the product serial number.
Registration is available at www
.diamondbackfitness.com.
Proof of purchase from Diamondback’s authorized dealer will be required if the
Warranty card is not registered prior to any consideration of Warranty claim.
WHAT IS COVERED
Home
Maximum Usage: 14 Hours per week
Frame: Lifetime limited Warranty, covers defects in welds,
materials, and workmanship.
Parts & Electronics: 2 years for parts; 4 years for Brake
Normal Wear Items: 90-day limited on foam grips, pedals, etc.
Labor: 1 Year
Light Institutional
Maximum Usage: 21 Hours per week
Frame: Lifetime limited Warranty, covers defects in welds,
materials, and workmanship.
Parts & Electronics: 1 year
Normal Wear Items 90-day limited on foam grips, pedals, etc.
Labor: 1 Year
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