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Error Codes
Table 4
PROBLEM
• Error 1
• Error 2
• Error 11
• Error 12
• Error 21
• Error 22
• Error 23
• Error 31
•Elevation
Motor
Error
CAUSE / SOLUTION
• Acceleration is too quick in the acceleration or reached speed phase.
• Possible causes: Motor drive defective or user pushing on the running belt for too long.
• Running belt not following the speed required in the reached speed phase.
• Possible causes: Deck too sticky. Walk on deck for 15 minutes at 4 mph.
• Motor drive board can be defective.
• Check speed sensor or optical disk.
• Acceleration is too fast during acceleration phase.
• Possible cause: Defective drive board.
• Acceleration is too slow during acceleration phase.
• Possible causes: Deck too sticky.
• Walk on deck for 15 minutes at 4 mph.
• Speed sensor problem.
• In a deceleration phase, the speed slows too fast.
• Possible cause: Drive board defective.
• In a deceleration mode, the speed slow down too slowly.
• Possible cause: Drive board defective, speed sensor problem.
• There is an abnormal acceleration during the deceleration phase.
• Motor drive board is defective.
• Acceleration is too quick under 2 mph.
• Possible causes: Motor drive defective or user pushing on the running belt for too long.
• Elevation motor values from potentiometer are out of range.
• Possible causes: Elevation motor is defective or uncalibrated.
• Perform an elevation calibration in the diagnostics menu.
• Motor drive board can be defective.
• Elevation Motor not functionnal.
• Elevation Motor not connected.