41
Troubleshooting
Probable cause Remedy
Is the lamp due for replacement?
When the lamp is nearly due for replacement, the
image will become darker and the color quality will
become poorer.
When this happens, the lamp should be replaced
with a new one. (p.48)
Has the image brightness been adjusted
correctly?
Use the Brightness command to adjust.
Video - Brightness (p.22, 24)
Is the EPSON cinema filter still attached to
the projector's lens?
If connecting a computer to the projector to give
presentations, remove the cinema filter and set the
EPSON Cinema Filter command to OFF.
Video - EPSON Cinema Filter (p.22, 24)
Has the image contrast been adjusted
correctly?
Use the Contrast command to adjust.
Video - Contrast (p.22, 24)
Condition
Images appear greenish
Images appear purplish
Probable cause Remedy
Are the image signal format settings correct?
If the Input Signal menu command is set to YCbCr
or YPbPr when a computer is connected, the
projected images will appear purplish.
If the Input Signal command is set to RGB when a
component video signal source is connected to the
projector, the images will appear greenish.
If a component video
, RGB video or computer
source is connected to the projector, use the Input
Signal command to select the signal format which
matches the signal connected source.
Video - Input Signal (p.23, 24)
If a composite video
or S-Video source is
connected to the projector, use the Video Signal
command to select the video signal format.
Video - Video Signal (p.23)
Condition
No sound can be heard.
Probable cause Remedy
Is the audio source connected correctly?
Check that the cable being used matches the input
port. (See Quick Setup poster)
Has the correct audio input port been
selected?
Use the Audio Input menu command to select the
port to use for audio input.
Audio - Audio Input (p.25)
Is sound being output from the audio source?
Check the volume for the audio source.
Has the volume been adjusted to the
minimum setting?
Adjust the volume so that the sound is audible.
Audio - Volume (p.25)
Is A/V Mute mode active?
Press the [A/V Mute] button on the remote control
to cancel A/V Mute mode. (p.31)
