A SERVICE OF

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TROUBLESHOOTING
5-18
Call your service provider if a printer problem occurs and none of the information
available in this section solves the problem. Attempting to repair the printer
yourself may void your warranty and cause further damage to the printer. When
you call your service provider, make sure to have the following information on
hand.
A record of the problem that occurred and the steps you took to eliminate it
The model number of the printer
Printer configuration information
Information about the printer driver you are using