TROUBLESHOOTING
5-17
Table 5-2 lists the printer conditions and the actions you should take to correct
them.
Table 5-2.Printer condition resolution
Condition Action
Frequent misfeeds Verify that the size and weight of the paper you are using meets the paper
specifications for the machine.
Check if the paper is folded, wrinkled, damp, or curled.
Check for the paper in the paper tray correctly.
Check for any pieces of misfed paper or other foreign objects.
Verify that the page size setting is correct for the paper contained in the
feeder tray.
Clean or replace the feed roller.
By
-pass tray problems
The “Load <paper size> By
-pass Tray” message displays when a print job
specifying the By-pass Tray feed is ready to print and the By-pass Tray door is
closed. This message repeats when the By-pass Tray runs out of paper.
Print Overrun Reduce resolution and send the print job again.
Turn off Jam Recovery in the Control Panel.
Add memory.
Reduce resolution setting and the number of the graphics in the page.
Memory Overflow Reduce resolution and send the print job again.
Turn off Jam Recovery in the Control Panel.
Add memory.
Reduce resolution setting and the number of the graphics in the page.
