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Problem Check Solution
Console shuts off (enters sleep
mode) while in use
Main console cable integrity All wires in cable should be intact. Replace cable
if wires appear crimped or cut.
Main console cable connections/
position
Confirm cable is securely connected and
properly positioned. Small latch on connector
should line up and snap into place.
Magnet position (requires shroud
removal)
Replace flywheel or entire base assembly if you
do not see a magnet.
RPM Sensor (requires shroud
removal)
RPM sensor should be aligned with magnet
and connected to data cable. Re-align sensor
if necessary. Replace if there is any damage to
sensor or connecting wire.
Unit operates but Contact HR
not displayed
HR cable connection at console Confirm cable is connected securely to console.
Sensor grip Confirm hands are centered on HR sensors. Hands
must be kept still with relatively equal pressure
applied to each side.
Dry or calloused hands Sensors may have difficulty with dried out or
calloused hands. A conductive electrode cream
such as Buh-Bump™ can help make a better
conduct. Purchase online at medical or large
fitness stores.
Handlebars Replace handlebars if tests reveal no other
issues.
Unit rocks/does not sit level Leveler adjustment on front
stabilizer
Level the machine by turning the feet in or out.
Surface under unit Move machine to level area if adjustments do not
compensate for unlevel surfaces.
Foot pedals loose/unit difficult
to pedal
Hardware Tightly secure all hardware on pedal arm, sub
pedal arm, and handlebars.
Troubleshooting
Owner’s Manual
27