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LIMITED WARRANTY
Limited Warranty on Commercial Equipment
Ground Zero Design Corporation warrants that all new equipment will be free of manufacturing defects in
workmanship and materials, becoming effective at the date of original installation. Parts repaired or replaced
under the terms of this warranty will be warranted for the remainder of the original warranty period only.
Labor must be performed at a Ground Zero commercial service facility or by a Ground Zero authorized com-
mercial service provider.
Terms and Conditions of Coverage
1. Warranty applies only while:
(A) it remains in the possession of the original purchaser and proof of purchase is demonstrated,
(B) it has not been subject to accident, misuse, abuse, improper service, or modification, and
(C) claims are made within the warranty period.
2. All coverage is provided by specific Product according to the guidelines listed on the chart below.
3. If the Product or any covered part must be returned to a service facility for repairs, We, Ground Zero
Design Corporation, will pay all transportation and insurance charges for the first year. We must approve
transportation and insurance previous to shipping. You are responsible for transportation and insurance
charges during the remaining years.
4. We will ship to you any new or rebuilt replacement part or component, or, at our option, replace the
Product. Such replacement parts are warranted for the remaining portion of the original warranty period.
5. This warranty does not cover damage or equipment failure caused by electric wiring not in compliance
with electrical codes or Ground Zero owner’s manual specifications, or failure to provide reasonable and
necessary maintenance as outlined in the owner’s manual. Any failures or damage caused by unautho-
rized service, misuse, accident, negligence, improper assembly or installation, debris resulting from any
destruction activities in the Product’s environment, rust or corrosion as a result of the Product’s location,
alterations or modifications without written authorization, or by failure on your part to use, operate, and
maintain the Product as set in your owner’s manual will void this warranty. All terms of this warranty
are void if this Product is moved beyond the continental borders of the United States of America
(excluding Alaska, Hawaii, and Canada) and are then subject to the terms provided by that coun-
try’s local authorized Ground Zero Design Corporation representative.
6. During the labor period, Ground Zero Design Corporation compensates Servicers for warranty trips
within their normal service area to repair Product at the consumer’s location. You may be charged a trip
charge outside the service area.
7. Ground Zero Design Corporation Limited Warranty service may be obtained by contacting the authorized
dealer from whom you purchased the Product, or by calling Customer Care at 1-800-201-2109.
8. Product limited warranty is void when Product is installed in a country other than where sold.
Limited warranty does not apply to:
1. Repairs performed on Product with missing, altered, or defaced serial numbers.
2. Service calls to correct installation of the Product or instruct owners on how to use the Product.
3. Repair pick-up, delivery, or freight charges other than specified above.
4. Any labor costs incurred beyond the applicable labor warranty period.
Lifetime Warranty
Frame—excludes labor, handlebar assembly, bolted components, or attached components that are not
welded to the base powder coated frame.
AC Motor—excludes labor, motor controller, bolted components, or attached components to the AC motor.
Your Responsibility
Retain proof of purchase; use, operate, and maintain the Product as specified in the Owner’s Manual; notify
Customer Care of any defect within 10 days after discovery of the defect; if instructed, return any defective
part for replacement, or, if necessary, the entire Product for repair.