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5. Failure symptoms, error codes appearing on
display, and beep symptoms
6. Procedure index and page number in which
failing FRU was detected
7. Failing FRU name and FRU number
8. Machine type, model number, and serial number
9. Customer's name and address
Before checking problems with the computer, refer to the
following to determine if the warranty applies.
Warranty Note
During the warranty period, the customer may be
responsible for repair costs if the computer damage
was caused by misuse, accident, modification,
unsuitable physical or operating environment, or
improper maintenance by the customer.
The following is not covered under warranty:
LCD panel cracked by applying excessive force
or by being dropped.
Scratches, cracked, or broken plastic parts,
broken latches, broken pins, or broken
connectors caused by excessive force.
Damage caused by liquid spilled into the system.
Damage caused by improperly inserting a
PCMCIA card or installation of an incompatible
card.
Damage caused by foreign material in the
UltraBay or half-height bay.
Diskette drive damage caused by pressing the
diskette drive cover or inserting diskettes with
multiple labels.
Damaged or bent diskette eject button.
CD-ROM drive damage caused by excessive
force, shock, or by being dropped.
Fuses blown by attaching a nonsupported device.
Forgotten computer or hard disk password
(making computer or hard disk unusable).
If the following symptoms are present, they may
indicate damage caused by nonwarranted activity:
Missing parts may be a symptom of unauthorized
service or modification.
HDD spindles can become noisy if subjected to
excessive force or by being dropped.
I9990303 errors can be caused by exposure to
strong magnetic fields.
2 IBM Mobile Systems HMM