![](https://pdfstore-manualsonline.prod.a.ki/pdfasset/f/c1/fc18ac5f-4ff4-403d-a035-d585fa43d20a/fc18ac5f-4ff4-403d-a035-d585fa43d20a-bg9d.png)
Check Remedy
Is the Mail Notification function set correctly in the Configuration
menu?
An error notification email is sent according to the Mail settings in the Configuration menu. Check if it is set correctly.
s "Mail Menu" p.131
Cannot Change Settings Using a Web Browser
Check Remedy
Are the user ID and password correct? Enter "EPSONWEB" as the user ID. This cannot be changed. Enter the user ID even if the password setting is
disabled.
Enter the password you set in Web Control Password. The initial password is "admin".
Problems with the Interactive Features (EB-536Wi only)
Cannot Draw on the Projected Screen
Check Remedy
Has pen calibration been performed correctly? Make sure you perform pen calibration when using the interactive pen for the first time so that the projector recognizes
the position of the pen correctly.
Also, calibrate the pen again if you notice any discrepancy in positioning.
s "Pen Calibration" p.68
Is Pen Mode set to PC Interactive?Set Pen Mode to PC Free Annotation from the Configuration menu.
s Extended - Easy Interactive Function - Pen Mode p.123
Is the projector installed in direct sunlight from a window, or light
from a fluorescent light?
When direct sunlight or light from a fluorescent light shines onto the projection screen or the projector, it could cause the
interactive features to malfunction. Install the projector in a position where it is not subject to direct sunlight or light
from a fluorescent light.
Problem Solving
157