62 Solving Problems
Where To Get Help
EPSON provides technical assistance through electronic support
services 24 hours a day, as listed in the following table.
Telephone Support Services
To use the EPSON PrivateLine Support service, call (800) 637-7661
and enter the PIN on the EPSON PrivateLine Support card included
in your owner’s kit. This is the fastest way of speaking to a live
representative, and it’s free. This service is available 6
AM
to 6
PM
,
Pacific Time, Monday through Friday, for the duration of your
warranty period.
You may also speak with a projector support specialist by dialing one
of these numbers:
■
U.S.: (562) 276-4394, 6
AM
to 6
PM
, Pacific Time, Monday
through Friday
■
Canada: (905) 709-3839, 6
AM
to 6
PM
, Pacific Time, Monday
through Friday
Toll or long distance charges may apply.
Service Access
World Wide Web From the Internet, you can reach EPSON’s
product support page at
http://support.epson.com.
After selecting your
product, you can access troubleshooting
information, download product documentation,
and receive technical advice through e-mail.
Presenters Online Access tips, templates, and training for
developing successful presentations at
http://www.presentersonline.com
52c.book Page 62 Wednesday, October 9, 2002 2:32 PM
