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Common Product Questions
PART 4
COMMON PRODUCT QUESTIONS
Are the sounds my Elliptical Trainer makes normal?
Our trainers are some of the quietest available because
they use belt drives and friction free magnetic resist-
ance. We use the highest grade bearings and belts to
minimize noise. However, because the resistance sys-
tem itself is so quiet, you will occasionally hear other
slight mechanical noises. Unlike older, louder technolo-
gies, there are no fans, friction belts, or alternator noises
to mask these sounds on our trainers. These mechanical
noises, which may or may not be intermittent, are normal
and are caused by the transfer of significant amounts of
energy to a rapidly spinning flywheel. All bearings, belts
and other rotating parts will generate some noise which
will transmit through the casing and frame. It is also
normal for these sounds to change slightly during a
workout and over time because of thermal expansion of
the parts. Remember, while you work out you’re some-
times exerting the equivalent mechanical energy of a
washing machine or dryer!
Why is the trainer I had delivered louder than the one at the
store?
All fitness products seem quieter in a large store show-
room because there is generally more background
noise than in your home. Also, there will be less rever-
beration on a carpeted concrete floor than on a wood
overlay floor. And finally, if a fitness product is placed
close to a wall, there will be more reflected noise.
Sometimes a heavy rubber mat will help reduce rever-
beration through the floor.
When should I be worried about a noise?
As long as the sounds your trainer makes are no louder
than a normal conversational tone of voice, it is consid-
ered normal noise. If your trainer is louder than this,
you may want to call your service technician.
Sometimes an initial diagnosis can be made over the
phone.