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13. CUSTOMER SUPPORT
Should you experience any difficulties with your
NEWCON OPTIK product, consult the enclosed manual.
If the problem remains unresolved, contact our customer
support department at (416) 663-6963 or toll free at 1-
877-368-6666. Our operating hours are 9am-5pm,
Monday - Friday, Eastern Standard Time. At no time
should equipment be sent back to Newcon without
following the instructions of our technical support
department.
NEWCON OPTIK accepts no responsibility for
unauthorized returns.
To locate NEWCON Authorized Dealer call:
Tel: (416) 663-6963 Fax: (416) 663-9065
Email: newconsales@newcon-optik.com
Web: www.newcon-optik.com
The defective products should be shipped to:
From the USA only:
2498 Superior Ave. Cleveland, OH 44114
From all other countries:
105 Sparks Ave., Toronto, ON M2H 2S5, CANADA