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Troubleshooting Guide
The following troubleshooting guide is for reference purposes only. Contact a
customer service representative or technical support representative to preserve
the limited warranty terms. See page 61 for contact information.
All Interfaces
Symptoms Possible Causes Solution
No LEDs, beep
or illumination
No power is being
supplied to the
imager.
Check transformer, outlet, and
power strip. Make sure the cable
is plugged into the imager.
No power is being
supplied to the
imager from the host.
Some host systems cannot supply
enough current to power the
MS7580. A power supply may be
required.
Long Razz tone
on power up
There has been a
imager configuration
failure.
Contact a customer service
representative, if the imager will
not hold the saved configuration.
There has been a
diagnostic failure.
Contact a customer service
representative, if the imager will
not function.
Long Razz tone
when exiting
configuration
mode
There was a failure
saving the new
configuration.
Re-try to configure the imager.
Contact a customer service
representative if the imager will not
hold the saved configuration.
Long Razz tone
There is a scanning
mechanism failure.
Contact a customer service
representative.
Short Razz tone
in configuration
mode
An invalid bar code
has been scanned.
Scan a valid bar code or quit
configuration mode.