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TROUBLE SHOOTING
POTENTIAL CAUSES FOR NO HEART RATE READING OR LONG RESPONSE TIME:
CAUSE: DRY SKIN
SOLUTION:
Apply conductive gel thoroughly to chest area (for Chest-Strap measurement) or finger (for
Finger-Touch measurement). Tap water may help if conductive gel is not available.
CAUSE: CHEST STRAP IS NOT CONTACTING WITH SKIN
SOLUTION: Make sure the chest strap is firmly over the chest and the Watch is securely on wrist.
CAUSE: MUSCLE TREMORS CAUSED BY PRESSING ON SENSORS TOO HARD (FINGER TOUCH)
SOLUTION: Decrease finger pressure on the Sensor Pads.
CAUSE: DEAD SKIN ON WRIST, FINGER OR CHEST.
SOLUTION: Rub off excessive dead skin with a towel
CAUSE: A THIN LAYER OF BODY GREASE INSULATES THE ECG SIGNAL PREVENTING THE CHEST STRAP OR
WATCH FROM DETECTING ECG HEART RATE
SOLUTION: Wipe chest / wrist and the back of Chest Strap/ watch with a tissue or soft towel.
CAUSE: HAIRY SKIN
SOLUTION: Apply conductive gel to chest area or wrist.
CAUSE: LOW BATTERY
SOLUTION: Replace the battery in watch/transmitter and try again.
CAUSE: ELECTRICAL FIELD INTERFERENCE FROM RF DEVICES (CHEST-STRAP MEASUREMENT) SUCH AS
OVERHEAD POWER LINES, ETC.
SOLUTION: Leave the area where RF source potentially exist.
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