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Owner’s Manual: Advanced Programming and Troubleshooting 39
Troubleshooting Heart Rate
Table 2 may help you understand and troubleshoot erratic
heart rate readings.
Important: A heart rate can only be detected when the
EFX is turned On and you hold on to both touch-sensitive
grips.
To conduct electrical impulses from a user’s heart, both
touch-sensitive grips must be grasped firmly for five to ten
seconds. Usually, the concentration of salts in a person’s
perspiration provides enough conductivity to transmit a
signal to the receiver in the display console. However,
because of body chemistry or erratic heartbeats, some
people cannot use the heart rate feature.
Table 2. Erratic heart rate readings
Troubleshooting Error Codes
If any error codes appear in the display, turn the unit Off
and On. If the error continues to occur, call an authorized
service person for assistance. Refer to Radio Frequency
Interference (RFI).
What appears
on the display Cause What to Do
Nothing The heart rate
receiver is not
installed or it has
been disconnected.
To receive Customer
Support, refer to
Radio Frequency
Interference (RFI).
Hr No signal is being
detected, or the
transmission requires
more time to
establish a heart rate.
Use both hands and
make sure your hands
are moist, not dry.
Pulsing HEART The heart icon blinks
when a heart beat is
detected.
If the heart icon is
pulsating, it indicates
that the heart rate
equipment is working
properly.