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To view Call Details:
1. Log on to the QSX Admin Web as described on Page 23.
2. Click Diagnostics, then select Call Statistics.
Note: Call Statistics features are not enabled in QSX 2.0 at this time.
Network Statistics
QSX system administrators can view statistics and network information on the
Diagnostics screen of the QSX Admin Web. This may help in understanding types of
connections, connection speeds and protocols being used.
To view Network Statistics:
1. Log on to the QSX Admin Web as described on Page 23.
2. Click Diagnostics, then select Network Statistics.
Advanced Network Statistics
Advanced network statistics let QSX Administrators view even more information about
QSX meetings. This additional information includes Audio & Video rates with regard to
speed, frames, packets lost and jitter. The information can assist in understanding the
health of the network, the QSX system as well as serving as an important troubleshooting
tool.
To view Advanced Network Statistics:
3. Log on to the QSX Admin Web as described on Page 23.
4. Click Diagnostics, then select Network Statistics.
Note: Call Statistics features are not enabled in QSX 2.0 at this time.
Chapter 7- Diagnostics and Troubleshooting
Viewing QSX System Information
Administrators can view detailed system information on the System Information screen
of the QSX Admin Web. The System Information screen displays information such as the
system’s serial number and software version.
To view the System Information screen:
4. Log on to the QSX Admin Web as described on Page 23.
5. Click the Info icon at the top of the window.
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