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The following are messages that web viewers may see when they try to log on to a QSX
content-sharing session.
Web Viewer Messages
Message Description Corrective Action
Java plug in must be
enabled in order to run
this application.
Web viewer is not Java enabled
and cannot see content.
Enable Java plug in by going to control panel on your
Windows PC or download Plug in from
www.java.sun.com/products/plugin/downloads/index.html
Maximum connections
reached
Message shown in web viewer
when the meeting is full.
You can participate in the audio call and wait for another
web viewer participant to disconnect.
Please retry
Log on has failed.
Close browser and try again.
Chapter 3- Typical QSX Usage Scenarios & How QSX
Works
QSX in Stand Alone Mode
One of the main advantages of the QSX is the ability for people to log into a meeting via
the web from a remote location.
In order to set up and initiate a call with a web viewer, the QSX user should follow these
steps:
1. Make sure the QSX system is properly connected. You can check your settings
by referring to the QSX Quick Start Guide that came with the product.
2. Connect your computer to the QSX and make sure that the QSX is in Preview
state. If you’re using a Content Controller, the light should be yellow. If your
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