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PROBLEM CAUSE SOLUTION
Nothing happens when you press
the ON/OFF / STOP button.
The batteries are worn out.
The batteries are inserted
incorrectly.
Replace both batteries with new ones.
Insert the batteries with their
polarities correctly aligned.
Refer to page 13
Measurement starts but the message
“Cannot measure. Please follow the
instructions for use.” appears.
An ECG wave-pattern could not
be detected.
Check the instructions and repeat
measurement.
Measurement finishes but the
message “Analysis impossible.
Please measure again.” appears.
The electrodes are not making
good contact with your finger or
chest.
Check the instructions and repeat
measurement.
Your body is too tense. Relax and repeat the measurement.
Electrode contact was broken
before 30 seconds of data has
been recorded.
Make sure that your finger and chest
maintain contact with the electrodes
for the full 30 seconds of the
measurement.
The chest electrode has been
applied over clothing.
Apply the chest electrode to bare
skin.
Your skin is dry.
Moisten your skin with a damp
towel.
The ECG signal is too weak.
Make sure that the electrodes are
applied correctly. However, for some
individuals measurement may not be
possible.
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