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11. CUSTOMER SUPPORT
Should you experience any difficulties with your NEWCON
OPTIK product, consult the enclosed manual. If the problem
remains unresolved, contact our customer support department at
(416) 663-6963 or toll free at 1-877-368-6666. Our operating
hours are 9am-5pm, Monday - Friday, Eastern Standard Time. At
no time should equipment be sent back to Newcon without
following the instructions of our technical support department.
NEWCON OPTIK accepts no responsibility for unauthorized
returns.
To locate NEWCON Authorized Dealer call:
Tel: (416) 663-6963 Fax: (416) 663-9065
Email: newconsales@newcon-optik.com
Web: www.newcon-optik.com
The defective products should be shipped to:
US customers:
2331 Superior Ave. Cleveland, OH 44114
all other countries:
105 Sparks Ave., Toronto, ON
M2H 2S5, CANADA