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Warranty Information
Residential and Personal Use Limited Warranty
PLEASE READ THESE WARRANTY TERMS AND CONDITIONS FULLY AND CAREFULLY BEFORE USING YOUR IRONMAN FITNESS
EQUIPMENT. BY USING THE EQUIPMENT, YOU ARE CONSENTING TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS.
Frame: Lifetime Parts: 1 yr Labor: 1 yr Missing/Cosmetic Parts: 30 Days
Limited Warranty
This Limited Warranty applies in the United States and Canada to
Products manufactured or distributed by Ironman Fitness Products,
L.P. under the Ironman Fitness (“Ironman Fitness”) brand name (as
used herein, the “Product” or “Products”). The warranty period to the
original purchaser is listed above, and commences on the date of
original purchase of the product, unless otherwise authorized by
Ironman Fitness. Ironman Fitness warrants that the Product
purchased from Ironman Fitness or from an authorized Ironman
Fitness reseller “dealer” (for residential or personal use only, unless
otherwise authorized by Ironman Fitness in writing), is free from
defects in Materials and Workmanship relevant to the functionality of
the Product at initial startup, under normal use, and during the
applicable warranty period, unless otherwise determined by Ironman
Fitness.
This warranty ex
cludes expendable parts if primary cause for
warranty claim is wear. Expendable parts pertain to components on
the Product that are prone to normal wear and tear. These items
vary by Product, and can include (but not limited to) hand grips, skid
pads, pedals, pedal straps, poly-v belts, console overlays, toggle
switch/button overlays, (luster free or dull) ekg plates, decals, and
any other items that are not essential to the operation of the Product,
unless otherwise determined by Ironman Fitness.
This warranty extends only to you, the original purchaser. It is not
transferable to anyone who subsequently purchases (or receives as a
gift) the Product from you. Your sales receipt, showing the
date/place of purchase and serial number (if applicable) of the
Product, is your proof of purchase, and may be required by Ironman
Fitness any time a warranty parts (or service) claim is made or if no
warranty record exists for the product.
Exclusive Remedies
During the warranty period listed above, Ironman Fitness will repair
a Product by correcting any minor issues (either by phone or online
support) that might be causing the Product failure. Should a
technical service and support representative be unable to correct
the issue, Ironman Fitness may replace the parts (with new parts or
at the option of Ironman Fitness, with serviceable used parts, that
are equivalent to new parts in performance) that become defective,
malfunction, or otherwise fail to conform to this Limited Warranty
under normal use.
Replacement parts shall be warranted for 30 days from the shipment
reception date or through the end of the ‘replaced’ part warranty
period, whichever is longer. Any replacement parts, required past
the warranty period listed above, shall be subject to purchase at
retail price, plus any added shipping and handling charges associated
to the delivery of the part. Note that replacement parts may be
available only through the lifetime (as defined) of the Product. In
conforming to this warranty, Ironman Fitness (as the manufacturer)
reserves the right to change manufacturers or vendors of any part to
cover the existing warranty.
Ironman Fitness may also provide service (if deemed necessary and
if applicable) at no charge to you during (and not to exceed) the
service warranty period listed above, in an attempt to repair the
Product. Should the Product require service at your request or out of
the limited warranty period, Ironman Fitness can furnish contact
information for local (to your area) Ironman Fitness authorized
service providers. Service quotes, costs, and scheduling will be
strictly dependent on service provider rates and mutual
(consumer/provider) service agreements. Ironman Fitness is not
responsible for any service repair costs accrued through the use of
authorized Ironman Fitness service providers at your request or out
of the limited warranty period (without written consent from
Ironman Fitness), beyond the limitations outlined on this warranty.
Replacements and Returns
If after a reasonable number of attempts, a defect has not been repaired (or
the Product is deemed non-repairable by Ironman Fitness technical service
and support staff), Ironman Fitness, based on a case by case review, may
opt to replace the Product, or recommend an alternate resolution, such as a
warranty buy-out (Product cost, subject to deduction of a reasonable charge
for usage) or a credit. Ironman Fitness, as a manufacturer, reserves the
right to replace the Product with a Factory-Reconditioned Product that
meets or exceed standards comparable to those of the replaced Product.
The warranty covering the replacement Product shall expire on the
date the original warranty for the replaced Product would have expired,
unless otherwise determined by Ironman Fitness.
Conditions and Restrictions
This warranty DOES NOT (A) cover shipping and handling charges,
export taxes, custom duties and taxes, or any other charges associated
with transportation of the parts or Product, beyond the initial courtesy
period of 60 days from original date of purchase of the Product; (B)
extend to Products not purchased from Ironman Fitness or from an
authorized Ironman Fitness reseller; (C) extend to Products purchased
from online auction sites; (D) cover any extended, additional, or third
party warranties if not offered exclusively by Ironman Fitness in writing;
(E) cover Products installed at fee based facilities/commercial
environments (gyms, homes used as wellness centers, etc.); (F) cover
Products installed in light institutional environments (non fee-based
facilities include for example, and not be way of limitation, fire houses,
police departments, rehab centers, hospitals, clinics, apartment
complexes, club houses, etc.); (G) cover service calls to correct
installation, perform maintenance, or instruct owners on how to use the
equipment; or (H) cover a Product on which the serial number has been
purposefully or accidentally defaced or removed and there is no proof of
purchase available (if serial number is applicable), unless authorized by
Ironman Fitness in writing or otherwise stated on this warranty.
This Limited Warranty becomes void for Products that have been
damaged or rendered defective as a result of (a) accident, misuse, or
abuse (including but not limited to exceeding the Ironman Fitness listed,
maximum weight limit); (b) use of parts not manufactured or sold by
Ironman Fitness; (c) modification of the Product; (d) normal wear and
tear; (e) operation on incorrect power supplies; (f) ***failure to
perform (or performing improper) maintenance; (g) service by anyone
other than Ironman Fitness, or an authorized Ironman Fitness warranty
service provider; (h) floods, fires, earthquakes, lightning strikes, power
surges, and other unavoidable acts of nature; (j) residential mis-wires;
or (k) incorrect setup, installation, or assembly. Should any Product
(submitted for warranty parts replacement) be found ineligible under
the terms outlined on this warranty, an estimate for parts purchase (if
available) can be furnished at your request.
*Parts is herein defined exclusively, for all intents and purposes, and
pertaining to this Limited Manufacturer Warranty, as
components or
Materials essential to the functionality of the Product.
**Lifetime of a Product, is herein defined exclusively, for all intents and
purposes, and pertaining to this Limited Manufacturer Warranty, as the time
period 7 years beyond the end of production cycle of a Product in question.
Disclaimer and Release
EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, IRONMAN FITNESS
MAKES NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. IRONMAN FITNESS EXPRESSLY DISCLAIMS ALL
WARRANTIES NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED
WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS
OF THIS LIMITED WARRANTY. NEITHER IRONMAN FITNESS NOR ANY OF ITS
AFFILIATES SHALL BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED
WARRANTIES OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS
MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY
FROM STATE TO STATE. THIS IS THE ONLY EXPRESS WARRANTY
APPLICABLE TO IRONMAN FITNESS-BRANDED PRODUCTS. IRONMAN
FITNESS NEITHER ASSUMES NOR AUTHORIZES ANYONE TO ASSUME FOR IT
ANY OTHER EXPRESS WARRANTY.