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Product Support Information
Pre-Sales Inquiries and Applications Support
Please contact your local distributor, ADTRAN Applications Engineering, or
ADTRAN Sales:
Post-Sale Support
Please contact your local distributor first. If your local distributor cannot help,
please contact ADTRAN Technical Support and have the unit serial number
available.
Repair and Return
If ADTRAN Technical Support determines that a repair is needed, Technical
Support will coordinate with the Customer and Product Service (CAPS) de-
partment to issue a Return Material Authorization (RMA) number. For infor-
mation regarding equipment currently in house or possible fees associated
with repair, contact CAPS directly at the following number:
Identify the RMA number clearly on the package (below address), and return
to the following address:
ADTRAN Customer and Product Service
6767 Old Madison Pike
Progress Center
Building #6 Suite 690
Huntsville, Alabama 35807
RMA # _____________
Applications Engineering (800) 615-1176
Sales (800) 827-0807
Technical Support (888) 4ADTRAN
CAPS Department (256) 963-8722