MC9000-G with Windows
®
Mobile 2003 Software for Pocket PCs PRG
11-6
The mobile computer does not
accept scan input.
Scanning application is not
loaded.
Verify that the unit is loaded with a scanning
application. See the System Administrator.
Unreadable bar code. Ensure the symbol is not defaced.
Distance between exit
window and bar code is
incorrect.
Ensure mobile computer is within proper scanning
range.
Mobile computer is not
programmed for the bar code.
Ensure the mobile computer is programmed to accept
the type of bar code being scanned.
Mobile computer is not
programmed to generate a
beep.
If a beep on a good decode is expected and a beep is
not heard, check that the application is set to
generate a beep on good decode.
Battery is low. If the scanner stops emitting a laser beam when the
trigger is pressed, check the battery level. When the
battery is low, the scanner shuts off before the mobile
computer low battery condition notification.
Note: If the scanner is still not reading symbols,
contact the distributor or Symbol Technologies.
Table 11-1. Troubleshooting the Mobile Computer (Continued)
Problem Cause Solution
