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Symptom Causes Solution
The image isn’t
centered on the
screen.
Press the AUTO SET UP button on the remote
control.
OR
Select MENU > ADJUST > AUTO SET on the
menu control panel. (For more information, see
page 75.)
The image is
unstable or
unfocused.
The video connection is
loose.
Secure the video cable to both your computer and
your interactive flat panel.
You have a poor quality
video cable
1.
Replace your video cable with a better
quality video cable.
2.
Press the AUTO SET UP button on the
remote control to reset your interactive flat
panel.
OR
Select MENU > ADJUST > AUTO
SETUP on the menu control panel. (For
more information, see page 75.)
You connected two video
cables together.
1.
Replace your two cables with one longer
cable.
OR
Move your computer so that it’s within a
single cable length of your interactive flat
panel.
2.
Press the AUTO SET UP button on your
remote to reset your interactive flat panel.
OR
Select MENU > ADJUST > AUTO
SETUP on the menu control panel. (For
more information, see page 75.)
Your computer’s video
display card is defective.
Connect a different computer to your interactive
flat panel. If this improves the image quality,
consider replacing the video card in the original
computer.
The image is too
light, too dark or
has poor image
quality issues.
You might have incorrect
video settings.
Access the on-screen display menu to adjust
picture settings, or select MENU > ADVANCED
OPTION > FACTORY RESET > YES on the
menu control panel. (For more information, see
page 75.)
C HA PT ER 8
Troubleshootingfor your interactiveflatpanel
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