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EN-32
11. Others
11.1. Troubleshooting
• Theprojectorcannotberecognized.
Theprojectormaynotberecognizedautomaticallyduetothesettingofrewall.Insuchcase,the
communicationof“ProjectorViewGlobal+”shouldberegisteredasanexceptiontotherewall.Forthe
setting of the fire wall, see the manual of the software that configures the fire wall.
• Operationbytheremotecontrollercannotbeproperlyperformed.
The operation may not be performed until the last operation has been completed. In such case, wait for a
while and perform the operation again. In addition, confirm whether the network setting such as IP address is
correct.
• Applicationbecomes“Noreply”.
Since it may take time for processing of the automatic status acquisition, the application can not be operated
during that time, and “No reply” may be displayed. Wait for a while until the processing has been ended.
• Applicationcannotbeoperatedsometimes.
The application cannot be operated during the acquisition of the projector status. When the main power of the
projector is off or projectors not actually connected are registered, the projector status acquisition may take
longer time to complete because it waits until time out. In this case, you can reduce the acquisition time by
deleting unnecessary registered projectors.
• Projectorscannotbecontrolled.Projectorstatusisn’tdisplayed.
Restarttheapplication.Iftheproblempersists,“InitializeNetworkConguration”onthesetupscreenortry
“7 factory defaults” using a Telnet connection. In that case, you need to make settings of the projector again,
because they are reset to the default values.
11.2. Supported Projectors
• “Telnet”isavailableinthefollowingtypesofprojectors.Fordetails,see“LANControlUtility”UserManual
included with the projector.
• “VisualPA2”isnotavailableinthefollowingtypesofprojectors.
• IfyouuseProjectorViewinthefollowingtypesofprojectors,see“LANControlUtility”UserManualincluded
with the projector.
XD2000U, XD1000U, WD2000, XL550U, XL650U, HL650U, WL639U, XL1550U, XL2550U, WL2650U,
HL2750U, MH2850U, FL7000U, WL6700U, XL6600U, XL6500U, FL7000U(BL), FL7000LU, WL6700LU,
XL6600LU, XL6500LU, HD8000, FL6900U, XD3200U, WD3300U, XD3500U, XD221U, XD221U-ST
XD2000U(K), WD2000(K), XL550U(K), XL650U(K), HL650U(K), WL639U(K), XL1550U(K), XL2550U(K),
WL2650U(K), FL7000U(K), WL6700U(K), XL6600U(K), XL6500U(K), XD221U(K)
Ver.3.0