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Call transferred to
receptionist;
MERLIN II Attendant
disconnects
MERLIN II Attendant
answers call.
No
Caller
enters route
or extension
number.
No
Route
or extension
valid?
Yes
Route
or extension
answers?
Yes
No
Second
route or
extension
answers?
Yes
No
call transferred; connection
announcement played;
MERLIN II Attendant
disconnects.
MERLIN II Attendant
plays Transfer Fail
announcement.
No
Does
caller select
another route
or extension?
Yes
Repeat process
FIGURE 1-3 MERLIN II Attendant operation.
1-10 System Overview