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TROUBLESHOOTING
The Incite computer is designed to be easy to install and maintain. However, some people occasion-
ally have problems with their computer. Here is a table showing some possible problems, causes, and
solutions:
Table 4- Common problems and solutions
Blank screen
Computer is in shipping mode. Push a button.
Battery is dead, or installed incorrectly. Reinstall good battery.
Erratic data
Magnet misaligned or too far away. Re-adjust magnet and sensor
placement.
Battery power is low. Replace battery.
No current
speed
Magnet misaligned or too far away. Re-adjust magnet and sensor
placement.
Speed is
incorrect.
Wheel size is incorrect. Reset computer.
Sensor is not reading magnet properly. Readjust magnet and sensor
alignment.
No cadence
(11i)
Magnet is not reading sensor properly. Readjust magnet and sensor
alignment.
Troubleshooting and Warranty
LIMITED WARRANTY
Trek Bicycle Corporation warrants each new Incite computer against defects in workmanship and
materials.
This warranty covers-
Trek Incite computer models 6i, 8i, 9i, and 11i for a period of two years from the date of sale.
This warranty does not cover-
• Normal wear and tear, including the length of battery life
• Improper assembly
• Installation of parts or accessories not originally intended for, or compatible with the component as
sold
• Damage or failure due to accident, misuse, abuse, or neglect
This warranty is void in its entirety by any modification of the component or its parts.
This warranty is expressly limited to the repair or replacement of a defective item and is the sole
remedy of the warranty. This warranty extends from the date of purchase, applies only to the original
owner, and is not transferable. Trek is not responsible for incidental or consequential damages. Some
states do not allow the exclusion of incidental or consequential damages, so the above exclusion may
not apply to you.
Claims under this warranty must be made through an authorized dealer. Proof of purchase is
required.
This warranty gives the consumer specific legal rights, and those rights may vary from place to
place. This warranty does not affect the statutory rights of the consumer.