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Domestic Warranty Information
Maintenance
CAUTION – FOR SAFE OPERATION
Always inspect hardware prior to any exercise session. Look for loose hardware, loose pedals, loose
cranks and frayed wires. Repair or replace any damaged or worn parts, tighten all loose hardware.
As part of Diamondback Fitness’ normal installation and set-up process, all pedal cranks must be tight-
ened after 8 to 10 hours of initial riding to ensure parts are properly seated to axle. This is standard initial
“break-in” service which must be performed after the fi rst 8 to 10 hours of use. Un-tightened pedal
cranks may become loose, causing damage which may void the warranty.
After training, always wipe down your unit. Perspiration that continuously settles on frame, pads or cas-
ing may eventually cause rust to the unit. Damage resulting from lack of proper maintenance will not be
covered under warranty. To clean pads, use a mild soap and warm water. Dry with a clean towel.
If noises develop or malfunctions occur, contact your authorized Diamondback Fitness dealer.
(Applies to all product sold and placed within the continental US, Alaska, Hawaii, and Puerto Rico only)
Effective: May 2008
Diamondback warrants its 500 model units to be free from defects in material and workmanship under
normal use in home environments. Diamondback’s obligation under this Warranty is limited to repair or
replacement of any defective part without charge through an authorized service agent to the original
purchaser with the following parameters:
Who is covered:
The Warranty is extended to the individual or legal entity whose name appears on the Warranty registra-
tion card fi led with Diamondback and may not be transferred to any other individual or legal entity.
To obtain service:
To obtain service you must contact your authorized Diamondback Fitness dealer. Your dealer is also your
authorized service agent. An authorized service agent must diagnose your unit in order to determine
Warranty claims/issues.
Sales where the unit is delivered unassembled (in a carton) to the end user (e.g. Mail order or Internet
sales) without a service contract purchased through the dealer voids the Warranty.
Warranty Registration:
Warranty commitments are valid only with a completed Warranty card that is returned within 15 days
from the date of purchase and includes the product serial number. Registration is available at www.dia-
mondbackfi tness.com.
Proof of purchase from Diamondback’s authorized dealer will be required if the Warranty card is not reg-
istered prior to any consideration of Warranty claim.
What is covered
Home use only
Frame: Lifetime limited Warranty, covers defects in welds, materials, and workmanship.
Brake: Lifetime limited Warranty
Parts &Electronics: 3 Years
Labor: 1 Year
Warranty voided if:
The Warranty does not apply to any failure of the product, or any parts of the product, due to: assembly
errors, alterations, modifi cations, misuse, abuse, accident, improper maintenance, or if the serial number
on the product has been removed, altered or defaced. Assembly errors include but are not limited to:
Damaged wire harness.
Stripped crank arms and/or pedals.
Bolts used in the wrong location.
Parts & Service:
Contact the authorized Diamondback dealer where unit as originally purchased. If you have moved, or
that retailer is unavailable, use our dealer locator at www.diamondbackfi tness.com to help fi nd another
authorized dealer.
Diamondback is not responsible for arranging Warranty service and/or honoring extended warranties
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