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GENERAL
COMMON BIKE QUESTIONS
Q: Are the sounds my Bike makes normal?
A: Our Bikes are some of the quietest available because they use belt
drives and magnetic resistance. We use the highest grade European
bearings and top quality belts to minimize noise. However, because the
resistance system itself is so quiet, you will occasionally hear some slight
mechanical noises from the drive train. Unlike older, louder technologies,
there are no fans or friction belts to mask these sounds on our Bikes. These
mechanical noises, which may or may not be intermittent, are normal and
are caused by the transfer of significant amounts of energy to a rapidly
spinning flywheel. All bearings, belts and other rotating parts will
generate some noise which will transmit through the casing and frame. It
is also normal for these sounds to change slightly during a workout, and
over time, because of thermal expansion of the parts. Keep in mind that
while you workout you’re sometimes exerting the equivalent mechanical
energy of a washing machine or dryer!
Q: Why is the Bike I had delivered louder than the one at the store?
A: All fitness products seem quieter in a large store showroom because
there is generally more background noise than in your home. Also, there
will be less reverberation on a carpeted concrete floor than on a wood
overlay floor. Sometimes a heavy rubber mat will help reduce
reverberation through the floor. And finally, if a fitness product is placed
close to a wall, there will be more reflected noise.
Q: When should I be worried about a noise?
A: As long as the sounds your Bike makes are no louder than a normal
conversational tone of voice, it is considered normal noise. If your Bike is
louder than this, you may want to call your service technician. Sometimes
an initial diagnosis can be made over the phone.