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TOPCOM HB 10M00
ENGLISH
61
13 TOPCOM WARRANTY
13.1 WARRANTY PERIOD
The Topcom units have a 24-month warranty period. The warranty period
starts on the day the new unit is purchased. There is no warranty on
standard or rechargeable batteries (AA/AAA type).
Consumables or defects causing a negligible effect on operation or value of
the equipment are not covered. The warranty has to be proven by
presentation of the original or copy of the purchase receipt, on which the
date of purchase and the unit-model are indicated.
13.2 WARRANTY HANDLING
A faulty unit needs to be returned to a Topcom service centre including a
valid purchase note and a filled in service return card.
If the unit develops a fault during the warranty period, Topcom or its officially
appointed service center will repair any defects caused by material or
manufacturing faults free of charge, by either repairing or exchanging the
faulty units or parts of the faulty units. In case of replacement, colour and
model can be different from the original purchased unit.
The initial purchase date shall determine the start of the warranty period.
The warranty period is not extended if the unit is exchanged or repaired by
Topcom or its appointed service centre.
13.3 WARRANTY EXCLUSIONS
Damage or defects caused by incorrect treatment or operation and damage
resulting from use of non-original parts or accessories are not covered by
the warranty. The warranty does not cover damage caused by outside
factors, such as lightning, water and fire, nor any damage caused during
transportation. No warranty can be claimed if the serial number on the units
has been changed, removed or rendered illegible. Any warranty claims will
be invalid if the unit has been repaired, altered or modified by the buyer.