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10. Customer Service Information
Care and Maintenance
Like any electronic device, the Polar Training System should be treated with care. The
suggestions below will help you fulfill guarantee obligations and enjoy this product for many
years to come.
CaringofYourProduct
Detach the transmitter connector from the strap after use. Clean the connector with a
mild soap and water solution. Dry it with a towel. Never use alcohol or any abrasive material
(steel wool or cleaning chemicals).
Rinse the transmitter strap with water after every use. If you use the strap more than three
times a week, wash it at least once every three weeks in a washing machine at 40°C / 104°F.
Use a washing pouch. Do not soak, and use neither detergent with bleach nor fabric softener.
Do not dry-clean or bleach the strap.
Wash the strap before long–term storage, and always after use in pool water with high
chlorine content. Do not spin-dry or iron the strap. Never put the connector in a washing
machine or a drier! Dry and store the strap and the connector separately.
Keep your Training System, transmitter and sensors in a cool and dry place. Do not keep them
in a damp environment, in non-breathable material (a plastic bag or a sports bag) nor with
conductive material (a wet towel). The Training System, transmitter and sensors are water
resistant, and can be used in rainy weather. To maintain the water resistance, do not wash the
Training System or the sensors with a pressure washer or sink them under water. Do not
expose to direct sunlight for extended periods
Keep your Training System clean. Clean the Training System and sensors with a mild soap
and water solution and rinse them with clean water. Do not immerse them in water. Dry them
carefully with a soft towel. Never use alcohol or any abrasive material such as steel wool or
cleaning chemicals.
Avoid hard hits to the Training System and speed sensor, as these may damage the sensor
units.
Service
If your Polar Training System requires service during the first two-year guarantee/warranty
period, we recommend that it is carried out by authorized Polar Service Centers only. The
warranty does not cover damage or consequential damage caused by service not authorized by
Polar Electro. For further information, see Limited Polar International Guarantee.
For more information on local after sales services, consult Polar Customer Service Card.