Pinnacle Speakers WH6-120-6 Games User Manual


 
11
QUICK TROUBLESHOOTING
- NOTE: A self test will be performed each time the front door is “closed” , the game is powered up, or when
you exit programming mode.
- NOTE: The game will not count credits or plush out on either the mechanical or software counters while the
front door is open.
- NOTE: If the Wagon does not move smoothly through a full travel from left to right, check to see that the
wheel spacing is correct. If the spacing is correct, then check the 2 cabinet rails for burrs that may cause the
wheels to bind.
- NOTE: If the Crane does not move smoothly through a full travel from front to back, check to see that the
wheel spacing is correct. If the spacing is correct, then check the 2 separator rails for burrs that may cause
the wheels to bind.
- NOTE: If the Micro track for the left / right movement is binding during its travel, check to see if the top mirror
bracket’s edge, also the shelf the micro track rides on, has been de-burred.
- NOTE: If the front door is having trouble closing fully, check to see that all harnessing is out of the way for
the door to close. Next, check to see that the prize chamber wall is far enough to the right to allow the right
edge of the prize door frame to swing past. Finally, check to see that the door is aligned properly.
- NOTE: If the door will not lock properly or locks with difficulty, check to see that the lock rotates smoothly.
Next, check that the lock rods are not binding on the lock cam or the lock rod guides. Next, check that all fric-
tion points have been lubricated with molly grease. Finally, if need be, adjust the lock rod guides such that the
door closes and locks smoothly.
- NOTE: If the decimals light up on the displays after a self test, an error has been logged. When the door is
in the open position, the error codes will be shown on the left display. To advance through the error codes,
press the drop button.
- NOTE: If at the beginning of the self test mode, the claw does not drop, one or more of the following may
apply. The prize sensor is not working or is blocked. The string or string lever is mechanically binding. The up
or down switch is sticking or misaligned from its actuator.
- NOTE: If claw stays closed, it is likely that the diode has blown and the transistor controlling the claw has
also blown. Shut off the game immediately and have a qualified technician install a new coil assembly and
transistor on main board.
- NOTE: If claw is jerky while being lowered, it is likely that the up spring is missing or has not been slightly
elongated properly. Another possibility is that the string has mechanically bound on the spool. To fix the string
binding, enter the programming mode and go to mode 24. By moving the joystick to the left and right, you are
able to raise and lower the claw mechanism. Move the crane over the prize chute and lower the claw mecha-
nism all the way until it starts to wind up backwards. Reverse the motor direction to raise the claw mechanism
and properly rewind the string on the spool. Exit the programming mode and the string should be free of me-
chanical binding.
- NOTE: If the claw stays open, first check for bad fuses on the main board. Next check that there are no
wires dislodged from the connectors in the harness between the wagon and crane, the harness between the
wagon and the main board, the crane assembly and the wagon assembly. If the problem still exists, and no
fuses are blown or wires dislodged, it is likely that the transistor controlling voltage to the claw has blown on
the main board. Have the coil assembly and transistor on the main board replaced by a qualified technician.
- NOTE: If the crane / wagon, in the home position, tries to move left or back, check to see that the actuators
are both present. Next, check to see that the sensors are present. Next, check to see that the sensors and
actuators are aligned. Then check to see that the sensor wires are not dislodged from the connectors. Finally,
replace the sensor, it is likely to be bad.