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6-1
6 WARRANTY
1. Electrophysics warrants that these products to be free
from defects in material and workmanship. Any
warranty described herein shall extend to the first
ultimate user only for a period of one year from the date
of shipment from our factory.
2. Electrophysics' obligation under this warranty shall be
limited to furnishing a replacement for, or at our option,
repairing any part which, to our satisfaction, proves
defective, provided such part is returned to the
Electrophysics service facilities in New Jersey, freight
paid. No product may be returned without prior
Electrophysics approval (see below).
3. Electrophysics shall not be responsible for installation
costs. In no event will any claim for labor in removing
or replacing defective parts or for incidental or
consequential damages be allowed.
4. No warranty is made on products that have not been
installed, operated or maintained in accordance with
these instructions, or which have been subjected to
misuse, abuse, accident or alteration or to improper or
negligent use, maintenance, storage, transportation or
handling.
5. Products not manufactured by Electrophysics which are
sold by Electrophysics are covered exclusively by the
original manufacturer's warranty and Electrophysics
may, at its option, assign to Buyer its warranty claims
against the original manufacturer of defective products
in full settlement of Buyer's possible claims against
Electrophysics with regard to such products.
6. Where Buyer is a distributor, financing company or
similar entity acting for or on behalf of the initial user of
the equipment, the warranty is transferable to the initial
user only. In all other cases, the warranty is limited to
the Buyer and is not transferable unless agreed to in
writing by Electrophysics.
7. The Warranty contained herein is exclusive and
expressly in lieu of all other warranties, written, oral,
implied or statutory, including but not limited to
expressed or implied warranties of merchantability or of
fitness. In addition, Electrophysics shall not be liable for
any loss, damage or injury of any nature, whether direct,
indirect or consequential, in connection with or resulting
from use of the products.
6.1 HOW TO RETURN PRODUCTS
FOR WARRANTY REPAIR
1. Refer to the contact information for repairs and service.
2. A Return Authorization (RA) number will be assigned
by the service department. This number must be marked
clearly on the outside of the package being returned.
3. Service department will provide a shipping address.