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TROUBLE SHOOTING GUIDE
CONDITION/PROBLEM THINGS TO CHECK SOLUTION
1-
Unit will not power up/
turn on/start
Outlet Make sure outlet is functioning correctly. Verify this by
plugging another object (ex: lamp) into the outlet. If outlet
is connected to a light switch, check to make sure it is on.
If outlet is not functioning find a working outlet.
Power cord not plugged
in.
Make sure the power cord is firmly secured to A/C inlet on
the front of the unit and firmly inserted into a non-GFI wall
socket.
Power switch turned off. Make sure the power switch at the rear of the unit is in the
“ON” position.
Safety key not plugged in. Plug Safety Key into magnetic safety key location on
display. (See Emergency Stop Procedure within the
Important Safety Precautions section)
Safety key magnet not
functioning.
Try another magnet if available, such as refrigerator
magnet. If unit works with different magnet replace
safety key.
LED Diagnostic needed. Access diagnostic LEDs on motor controller board by
following the instructions in the TC5300/6000 Diagnostics.
Caution: Machine is on. Current is active!!.
Check the B & G LEDs for the following:
If neither B nor G are lit power is not reaching the motor
controller. Disconnect unit from power source and check
wiring integrity and connections between A/C inlet
(where cord plugs in to machine) and motor controller
board. If any visible damage replace A/C junction kit. If
light G is lit but light B is not lit replace motor controller
I/O Cables If LEDs B & G are both lit check connections and for signs
of visible damage to any of the three I/O calbes. If no
visible damage check continuity using a multi-meter. If a
multi-meter is not available replace all three cables.
Console control board If I/O cables are all functioning properly, LEDs B & G are
lit up, and machine still will not power up replace upper
console control board
2
Speed displayed is not
accurate.
Display set to wrong
unit of measure.
(English/Metric)
Change display units. (See Console Display & Set Up
section)
Out of calibration. Re-calibrate machine. (See Calibration Procedures Pg. 26)
3
Heart rate not displayed
while using chest strap.
Transmitter not making
good contact with skin.
Moisten skin contact area on the chest strap. (See Heart
Rate Monitoring Pg. 23)
Electromagnetic
interference.
Turn off any television, AM radio, microwave, or computer
within 6 feet (2 meters) of theTreadClimber® fitness
machine.
Chest strap transmitter. Test chest strap with another HR monitoring device such
as HR watch, machine at a gym. If transmitter has good
skin contact and still is not found to be emitting HR signal
replace chest strap transmitter.
61
Bowflex® TreadClimber® Assembly and Owner’s Manual