Problem Causes Solutions
Misfeeds occur frequently. There is a foreign object on
the finisher tray.
• Remove misfed paper. For details
about removing jammed paper,
see p.112 "Removing Jammed
Paper".
• Do not place anything on the
finisher tray.
Cannot print in duplex
mode.
You have selected a paper
tray that is not set for duplex
printing.
Change the setting for "Apply 2 sided"
in [System Settings] to enable duplex
printing for the paper tray. For details
about setting "Apply 2 sided", see
"Tray Paper Settings", Operating
Instructions.
Cannot print in duplex
mode.
You have selected a paper
type that cannot be used for
duplex printing.
In [Tray Paper Settings], select a paper
type that can be used for duplex
printing. For details about the paper
types that can be used, see "Tray
Paper Settings", Operating Instructions.
"Output tray is full. Remove
paper." appears.
The output tray is full. Remove paper from the output tray to
resume printing. If paper is to be output
to the finisher shift tray, press the
[Suspend] key to suspend printing and
prevent paper from falling off the tray,
and then remove the paper. Press
[Continue] on the display panel to
resume printing.
"Turn main Power Switch off"
appears.
The printer does not shut
down normally when the
main power switch is turned
off, and then immediately
turned on.
Turn off the main power switch. Wait
for ten seconds or more after the
printer shuts down, and then turn it on
again.
3. Troubleshooting
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