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Performing a reset
Soft reset
A soft reset is performed each time you disconnect your GPS Sports watch from a wall charger or
computer.
To perform a soft reset on your watch, follow these steps:
1. Connect your watch to a wall charger or computer.
Wait until your watch shows a battery symbol.
If you are using a computer, wait until MySports Connect finishes updating your watch.
2. Disconnect your watch from the wall charger or computer.
The software on your watch restarts. This performs a soft reset on your watch.
Recovery mode
The recovery mode allows you to reinstall the software on your watch without deleting any personal
data and settings.
To perform a reset on your watch using the recovery mode, follow these steps:
1. Connect your GPS Sports watch to your computer and wait until MySports Connect finishes
updating your watch.
2. On your watch, move DOWN but keep the button pressed.*
3. Disconnect the USB cable from your computer.*
4. Keep pressing the button until your watch shows a watch connected with a computer and
tomtom.com/reset.
5. Release the button and connect the USB cable to your computer.
6. Click Update in MySports Connect.
* If the USB port on your computer is not easily accessible, connect the dock to the computer without
the watch. Then move down from the clock screen while you slide the watch into the dock.
Factory reset
Important: When you perform a factory reset in MySports Connect, all personal data and settings,
including your export settings for MySports Connect, are deleted from your watch. This action cannot
be undone.
You should only use a factory reset as a last resort to restore your watch or if you really want to
remove all your data and settings.
A factory reset reinstalls the software on your watch and this removes the following:
Your activities.
Your settings on the watch.
Your settings for uploading activities in MySports Connect.
Important: When you perform a factory reset, do not disconnect your watch before MySports Connect
has finished restoring your watch. This takes several minutes. Check any messages shown in
MySports Connect and on your watch before you disconnect your watch.
To perform a factory reset on your watch, follow these steps:
1. Connect your GPS Sports watch to your computer and wait until MySports Connect finishes
updating your watch.
2. Expand SETTINGS in MySports Connect.
3. Click FACTORY RESET at the bottom of MySports Connect.
MySports Connect downloads the latest version of the software for your watch.
4. Keep your watch connected when the window for MySports Connect closes.