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10. CUSTOMER SUPPORT
Should you experience any difficulties with your Newcon
Optik product, please, consult this manual first.
If the problem remains, contact our customer support
department at +1(416) 663-6963 or toll free at 1-877-368-
6666 (North America only). Our operating hours are
9am-5pm, Monday - Friday, Eastern Standard Time.
Under no circumstances should the equipment be
sent to Newcon without authorisation from our
technical support department.
Newcon accepts no responsibility for unauthorized
returns.
To locate NEWCON Authorized Dealer call +1(416)
663-6963 or
fax +1(416) 663-9065
Email: newconsales@newcon-optik.com
Web: www.newcon-optik.com
The defective products should be shipped to:
US Customers:
2331 Superior Ave. Cleveland, OH 44114, USA
From all other countries:
105 Sparks Ave., Toronto ON, M2H 2S5, CANADA