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Troubleshooting
Problem: Unit vibrates or bounces, not stable
Solution: Make sure the unit is not set up on plush carpet with padding. The unit needs to be
set up on a semi firm surface. Make sure the base of the vibration plate is level by
making adjustments with the 4 adjustment feet on the bottom of the unit.
Problem: Noises coming from the base unit of the vibration plate.
Solution: Lay the unit on it’s side and tighten all hardware on the bottom of the vibration plate.
Contact LifeSpan Customer Service if problems persist.
Problem: LCD Shows Er1
Solution: Contact LifeSpan Customer Service.
Problem: LCD Shows Er3
Solution: Check Wire connections at the back of the console and at the base of the unit where
the wires were attached when installing the Handlebar Support Frame.
Problem: LCD Shows Er5
Solution: Possible Motor Overload. Turn the unit off and let it sit for 5 minutes. Turn the unit
back on and retry. If problem persists contact LifeSpan Customer Service.
Problem: LCD Shows (---)
Solution: Safety key not making good contact. Remove safety key and reinstall. If problem
persists contact LifeSpan Customer Service.
Maintenance:
1. Every 3 months using the tools provided check all assembly hardware to make sure it is tight.
2. Keep the unit clean and dry. Use a damp cloth to wipe the unit off.
3. If the unit is not going to be used for a period of time, unplug the unit and store in a clean dry
environment.
troubleshooting & maintenance
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